Managed backup and disaster recovery (BDR) are often included as part of managed security packages as these are fundamental processes for ensuring data protection.ĭata storage and archiving are also important components of a BDR strategy – particularly for organizations where data protection is highly regulated such as healthcare. Managed security services are offered in areas including antimalware, antispyware, firewalls, network monitoring (for vulnerabilities and suspicious activity) and data encryption. The emergence of cloud computing makes such “as-a-service” options increasingly popular and cost effective, enabling businesses to pay only for what they use. Systems-related services focus on keeping machines running both efficiently and in compliance with regulations services often involve patch management of software as well as software upgrades, remote device management, and scheduled remote maintenance of systems and applications.Īs for applications, these typically encompass hosted solutions for areas such as email, business productivity (think Salesforce or Office 365), and phone communications. In the realm of systems, providers will monitor and manage all machines – servers, PCs, and mobile devices. Typically, providers offer managed services that cover four categories: “We do everything.” Categories of Managed Services
“We are like the company that you outsource your IT department to,” says Myles Keough, CEO of Spade Technology, an MSP based in Mansfield, Massachusetts. There are plenty of providers that offer myriad managed services that allow businesses to effectively offload the day-to-day management and operation of all their IT systems.
With the growth of managed services, you now don’t have to. As a manager, IT is important or even critical to running your business yet it’s not something you want to take on yourself.
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